Visiting the Rawdah: how the booking works
Praying in the Prophet’s Mosque needs no booking. Visiting the Rawdah does. Everything below is what Nusuk, the Ministry of Hajj and Umrah’s platform, says in its own words, read on 10 November 2026. Each line shows the sentence it rests on.
What needs a booking, and what does not
- Entering the Prophet's Mosque needs no permit.
No, entry to the Prophet’s Mosque is open to everyone at any time without a permit.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Visiting the Rawdah, inside the mosque, does: a slot booked in the Nusuk app, either ahead of time or on the day.
To visit Rawdah, you must book a slot in advance through booking feature available on the Rawdah’s main page, or through the instant track feature with its available time slots.
Nusuk, visiting the Rawdah, checked 10 November 2026
Two ways to book
- Booking lets you choose a date in advance. Instant Track is for when you are already in Madinah: new slots are released every 20 minutes.
The Booking feature allows you to schedule a Rawdah visit in advance for the date you choose. The Instant Track feature enables you to book a visit immediately while you are in Madinah, based on the available slots, which are released every 20 minutes.
Nusuk, visiting the Rawdah, checked 10 November 2026 - You can book for the same day if a slot is free.
Yes, if time slots are available. If you don't find a slot, you can use the Instant Track feature, which releases new Rawdah visit slots every 20 minutes throughout the day.
Nusuk, visiting the Rawdah, checked 10 November 2026 - If no time suits you, join the waiting list for that day and you are told when a slot opens.
If you cannot find a suitable booking time on the day you want, register on the Waiting List for that day to receive notifications as soon as visit slots become available.
Nusuk, visiting the Rawdah, checked 10 November 2026 - The main booking can be used once a year. Further visits are made through Instant Track.
All visitors are allowed to book once a year through the main Rawdah booking feature, while repeat visits can be made using the Instant track feature, which offers new slots every 20 minutes for anyone near the Prophet’s Mosque.
Nusuk, visiting the Rawdah, checked 10 November 2026
Between booking and going in
- Confirm that you are coming, between 48 hours and 2 hours before your time. A booking that is not confirmed is cancelled.
Yes, you must confirm your attendance to avoid cancellation. Confirmation starts 48 hours before your visit and ends 2 hours before the scheduled time.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Arrive 30 minutes early and have the QR code from your booking ready.
Please make sure to arrive 30 minutes before your scheduled visit, and proceed through the designated entry paths with your booking QR code.
Nusuk, visiting the Rawdah, checked 10 November 2026 - The QR code appears once the booking is confirmed and works for one entry only.
Your entry code will appear once your booking is confirmed. It is a QR code and can only be used once for entry.
Nusuk, visiting the Rawdah, checked 10 November 2026 - The visit lasts 20 minutes.
Rawdah visit lasts 20 minutes, giving you time to worship with peace of mind.
Nusuk, visiting the Rawdah, checked 10 November 2026
Who can go
- Men and women both, at separate times.
Yes, the visit is available for both men and women, with separate visiting times allocated for each.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Children are not admitted to the Rawdah. There is a childcare centre in the northern courtyards.
Children aren't allowed to enter Rawdah for their safety from crowding and congestion. However, a childcare center is available in the northern courtyards.
Nusuk, visiting the Rawdah, checked 10 November 2026 - One person can book for a group of up to 4 visitors.
You can add up to 4 visitors in a visitor group.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Each person invited has to accept in their own Nusuk account, so everyone needs the app.
Simply click on “Add Group” after entering the booking feature. The invited visitors must approve the request through their Nusuk accounts, and you will be responsible for managing the group booking.
Nusuk, visiting the Rawdah, checked 10 November 2026
Changing or missing a visit
- A confirmed booking cannot be changed. Cancel it and book again.
You cannot modify your booking once it is confirmed, but you can cancel it and make a new booking.
Nusuk, visiting the Rawdah, checked 10 November 2026 - If you do not turn up and have not cancelled, the booking is cancelled for you and only Instant Track is left.
If you cannot attend your scheduled visit and don't cancel in advance, your booking will be automatically canceled. You will only be able to visit the Rawdah again through the Instant Booking feature.
Nusuk, visiting the Rawdah, checked 10 November 2026 - In a group, only the person who made the booking can cancel for the others.
If you are added as a visitor in a group, only the group manager can cancel your booking. Visitors in the group cannot cancel their own bookings.
Nusuk, visiting the Rawdah, checked 10 November 2026
Finding your way
- From the south, the nearest outside gates to the Rawdah are 367 and 368.
From the southern side, the closest external gates to Rawdah are gates 368–367, located between Service Building 202 and Service Building 204.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Lost property is handled near outside gates 366 and 367 on the south side.
You can report lost items at the Lost and Found office, located near external gates 366–367 on the southern side.
Nusuk, visiting the Rawdah, checked 10 November 2026 - The women's lost property office is near inside gate 28, on the east side.
Female visitors can report lost items at the Lost and Found office, located near internal gate 28 (Gate of Ali ibn Abi Talib, may Allah be pleased with him) on the eastern side.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Manual wheelchairs and golf carts are free for visitors who are disabled, ill or elderly.
Manual wheelchairs and golf carts are available free of charge to serve visitors with disabilities, patients, and the elderly.
Nusuk, visiting the Rawdah, checked 10 November 2026 - Food and drink are allowed only in the outer courtyards.
Food and drinks are only allowed in the outer courtyards. They are not permitted inside the mosque.
Nusuk, visiting the Rawdah, checked 10 November 2026
Where Nusuk’s own pages differ
Both are shown as written. We do not choose between them.
Whether the Rawdah booking is for men only
- Nusuk's services guide describes it as a service for men.
A service that allowing men to book an appointment to visit Al-Rawdah Al-Sharifiyah for men to facilitate the process of performing prayer in Al-Rawdah Sharif inside the Prophet's Mosque, by organizing visits and ensuring the comfort and safety of worshipers.
Nusuk, services guide, checked 10 November 2026 - Nusuk's Rawdah page says it is for men and women.
Yes, the visit is available for both men and women, with separate visiting times allocated for each.
Nusuk, visiting the Rawdah, checked 10 November 2026
What Nusuk does not say
None of the pages read answers these. Anyone who tells you a firm answer is guessing or repeating someone else.
- How many days ahead slots open for booking.
- The hours set aside for men and the hours set aside for women.
- Whether a booking costs anything. (The Ministry's own page for the permit, linked from the trip builder's checklist, describes the service and names no fee.)
Short answers
Do you need a permit to enter the Prophet's Mosque?
Entering the Prophet's Mosque needs no permit. Visiting the Rawdah, inside the mosque, does: a slot booked in the Nusuk app, either ahead of time or on the day.
How do you book the Rawdah on Nusuk?
Booking lets you choose a date in advance. Instant Track is for when you are already in Madinah: new slots are released every 20 minutes. If no time suits you, join the waiting list for that day and you are told when a slot opens.
How many times can you visit the Rawdah?
The main booking can be used once a year. Further visits are made through Instant Track.
Can children visit the Rawdah?
Children are not admitted to the Rawdah. There is a childcare centre in the northern courtyards.
How long is a Rawdah visit?
The visit lasts 20 minutes. Arrive 30 minutes early and have the QR code from your booking ready.
Next
- Build your tripThe Rawdah booking goes on your checklist when you add nights in Madinah.
- Hotels in Madinah, by distance from the Prophet’s Mosque
- Nusuk for UmrahPermits, who may perform Umrah on which visa, and the official help lines.